Frequently Asked Questions
Everything you need to know about your Genie Collection experience.
Are Genie Collection fragrances long-lasting?
Yes, our fragrances are formulated using high-quality oils and concentrations designed to provide a lingering scent profile that lasts throughout the day.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping times vary between 7-14 business days depending on your location and customs processing.
What is your return policy for beauty products?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 14 days of delivery.
Are your products cruelty-free?
Absolutely. Genie Collection is committed to ethical beauty standards, and none of our products or ingredients are tested on animals.
How should I store my perfumes to maintain quality?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.